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Protection of privacy - GDPR

In accordance with the law of July 30, 2018 on the protection of privacy, XANTHUS HORSECARE attaches great importance to the confidentiality of the data provided to it by its users. XANTHUS HORSECARE wants its users to be able to visit the site in complete safety. The information collected is necessary for order processing. They are saved with the greatest care on XANTHUS HORSECARE servers in order to comply with the regulatory and legal framework for the protection of privacy. To this end, XANTHUS HORSECARE takes the following measures:

XANTHUS HORSECARE uses the data communicated only for the sole purpose of carrying out orders placed by customers and providing non-binding information about XANTHUS HORSECARE. If you wish to receive information by email, you can communicate your email address to XANTHUS HORSECARE.

XANTHUS HORSECARE treats your information confidentially and never communicates it, in any form, to third parties. You can access at any time the information that XANTHUS HORSECARE keeps on its customers as well as correct, modify or delete information. You can also request that XANTHUS HORSECARE no longer use your data to send you information. In this case, it is sufficient to make the request in writing to the head office of XANTHUS HORSECARE.

XANTHUS HORSECARE collects and processes customer data in order to comply with the legal rules in force and to allow the delivery of packages (name, first name, address, email, mobile phone). These data are kept in a secure manner by the host of the XANTHUS HORSECARE (WIX) site, which takes all the necessary measures to ensure its security. These data are kept for the time necessary to fulfill legal obligations.

XANTHUS HORSECARE does not have access to the payment information of its customers. This information is managed by WIX PAYEMENTS

The customer is responsible for the confidentiality and protection of his personal connection data (access code and password). Your password is saved in the form of a cryptogram and XANTHUS HORSECARE cannot access it.

You have access to your user profile at any time via your personal codes, to view, modify or delete information from your profile. Changes or deletions can also be made by contacting XANTHUS HORSECARE. All these operations can be carried out in the "My account" page available on the XANTHUS HORSECARE website. With the exception of carriers responsible for deliveries and the payment system used by Xanthus (WIX PAYEMENTS), the data of XANTHUS HORSECARE customers are never transmitted to third parties.

Use of cookies

Certain features of the XANTHUS HORSECARE e-commerce site are designed to provide you with a better online experience on our site. They can only work if we use cookies. We also use cookies to collect information about your online preferences. Cookies are text files containing small pieces of information. They are sent by a web server to a browser, which allows the server to assign a unique identification to the browser, on each page. They will be saved on your computer, tablet or phone the moment you browse a website. Cookies may contain identifying information. Cookies allow us to obtain information about the use of our websites. This information may be analyzed on our behalf by third parties.

XANTHUS HORSECARE uses the following cookies on its e-commerce site:

Strictly necessary cookies

They are essential for you to navigate the website and use its features. Without them, it is impossible to provide the services you have requested, for example the retention of your login data or the items in your shopping cart.

Performance cookies

These cookies collect anonymous information about how visitors to our website use it. For example, we use Google Analytics cookies which help us understand how our customers find, navigate or use our site. They also highlight things that we can improve, such as the browsing experience, shopping experience and our marketing campaigns. The data recorded by these cookies does not contain any personal information allowing to establish your individual identity.

Functionality cookies

These cookies record your choices, for example the country from which you browse our site, the language used and search parameters such as size, color or product range. They can then be used to bring you a more appropriate experience based on your selections and to personalize your tours and make them more enjoyable. The information collected by these cookies may be made anonymous and they cannot track your browsing activities on other websites.

Social media cookies

These cookies allow you to share your website activities on social media such as Facebook and Twitter. They are not under our control. To find out more about how they work, please consult the respective privacy policies of these social networks.

Google analytics

We use the services of Google Analytics to collect information about visitors to our websites. We use this information to measure site usage, but also to improve content and value. For more information on how Google processes your data, please visit the Google website. If you want to disable Google Analytics in your browser, go through the following steps.

Some cookies are deleted when you close your browser (session cookies). Others stay on your device until they expire or you delete them from your cache (persistent cookies or tracking code). Thanks to them, we can remember certain things about returning visitors.

If you wish to delete cookies already installed on your computer, please consult the help of your Internet browser. There you will find instructions on how to locate the file or directory that stores cookies. You will also find in the help option present in the toolbar of most browsers instructions to prevent your browser from accepting new cookies, so that it informs you when you receive a new cookie or to disable pure and simple cookies. Remember that some personalized services may be unavailable if you decide to disable cookies.

Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our site.

For any questions regarding these conditions related to the protection of privacy, you can contact XANTHUS HORSECARE at its head office.

Contact details:

EQUIDREAM SA, which operates under the XANTHUS HORSECARE brand

Company number: 0863 816 771 VAT number: BE 0863 816 771

Rue curie 36, 4100 SERAING- Belgium

Phone: +32 4 75 70 67 06

Phone: +32 4 71 06 93 81

BE 0863 816 771

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